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News News Bakers Delight admits to sending absent workers threatening letters
Bakers Delight senior management is apologising to junior staff at one of its Sydney shops who were threatened with the sack if they did not find replacements to work shifts when they were absent, including due to sickness or family commitments.

Kareela Bakers Delight franchisee Yeng Yap sent a letter dated June 26 to employees saying "you will lose your job" if shifts were not filled for absences for "whatever reasons" including illness and family functions.

The letter asked workers to sign up to the "new rostering system" by July 1 or else "leave now", and followed a "conference at head office" that discussed rostering of junior workers. It told junior employees not to ask more senior employees to fill in for their shifts because "they cost a lot more."

After media reports on the letter today, Bakers Delight franchisor management said in a statement that the letter was "completely unacceptable" and had been retracted.

"A bakery staff meeting has been scheduled for today where an apology letter will be issued. Management of Bakers Delight will attend this meeting," the statement said.

"Bakers Delight management has commenced disciplinary action against the franchisee as a result of her actions," the company said.

NSW IR Minister John Della Bosca said workplace inspectors would investigate the Kareela outlet.

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